Implementation Process

A proven, step-by-step approach to transform your business operations without disrupting your daily workflow.

Bespoke Business Management Solutions for Growing Businesses

At DMA, we design and implement tailored business management systems that fit the way you work — not the other way around.

Whether you're a start-up establishing your first operational processes, a fabrication shop juggling complex orders, or a growing SME needing tighter control over data and workflows, our solutions streamline your operations and set you up for scalable growth.

Start-Ups – Laying the Right Foundations

NEED:

A cost-effective, easy-to-use system to manage sales, invoicing, and basic stock control without drowning in admin.

SOLUTION:

A single integrated platform with automated workflows that eliminates double entry and ensures a single source of truth. Real-time dashboards show sales performance and cash flow at a glance, helping founders make fast, informed decisions.

Benefit Links:Reduce Admin Errors +Track Performance

Fabrication Shops – Coordinating Complex Orders

NEED:

End-to-end visibility from quoting through production to delivery, plus the ability to track materials, labour, and deadlines in one place.

SOLUTION:

An integrated operations system with real-time synchronization between sales, production, and purchasing. Automated validation rules ensure job specs and materials match before work starts, while live performance metrics help identify bottlenecks.

Benefit Links:Integrate Disconnected Tools +Track Performance

Small Businesses & SMEs – Scaling Without Chaos

NEED:

A flexible system that can grow with the business, onboard new staff quickly, and add new features without major disruption.

SOLUTION:

Cloud-based architecture that supports easy user onboarding and eliminates infrastructure worries. Unified reporting gives you a clear view of performance across all departments.

Benefit Links:Scale Your Operations +Unified Reporting

The DMA Advantage: No matter your size or sector, we align your business processes with powerful, integrated tools that eliminate silos, reduce errors, and give you control over your operations — all while ensuring you're ready for future growth.

Implementation Phases

Our structured approach ensures smooth transition and successful adoption

Discovery Session

1-2 days

We analyze your current processes, identify pain points, and map out your ideal workflow.

Key Deliverables:

Current state assessment
Requirements documentation
Project roadmap
Success metrics definition

Proposal Review & Approval

2-5 days

Review the detailed implementation plan, timeline, and investment required.

Key Deliverables:

Detailed project plan
Timeline and milestones
Resource allocation
Sign-off documentation
Pay deposit

Implementation Kick-Off

1 week

Begin the transformation with core module setup and initial configuration.

Key Deliverables:

System setup
Core modules configuration
Data migration planning
Initial user accounts

Team Rollout & Training

2-3 weeks

Comprehensive training for your team with hands-on practice and documentation.

Key Deliverables:

User training sessions
Documentation and guides
Practice environments
Q&A sessions

Ongoing Refinement

Continuous

Continuous improvement based on user feedback and evolving business needs.

Key Deliverables:

Regular check-ins
Performance optimization
Feature updates
Ongoing support

Typical Implementation Timeline

From discovery to go-live in 8 weeks, with ongoing support thereafter

Starter packages will be condensed into a 3 week timeline.

TimelineActivitiesMilestone
Week 1-2Discovery & Planning & ContractRequirements finalised
Week 3-4Core Setup & ConfigurationSystem ready
Week 5-6Data Migration & TestingData validated
Week 7-8Training & Go-LiveTeam operational
Week 9+Support & OptimizationContinuous improvement

Our Implementation Methodology

Proven practices that ensure successful digital transformation

Agile Implementation

Flexible, iterative approach that adapts to your feedback and changing needs.

Quick wins early
Regular feedback loops
Reduced risk

Phased Rollout

Step-by-step transformation that doesn't disrupt your daily operations.

Minimal disruption
Gradual adoption
Time to adjust

User-Centric Design

Your team's needs and workflows drive every decision we make.

Higher adoption rates
Better user satisfaction
Improved productivity

Knowledge Transfer

We ensure your team becomes self-sufficient with the new system.

Internal expertise
Reduced dependency
Long-term success

Keys to Success

What makes our implementations successful

Clear Communication

Regular updates and transparent progress reporting

Team Engagement

Your team is involved every step of the way

Flexible Approach

We adapt to your unique business needs

Ready to Begin Your Digital Transformation?

Let's discuss your specific needs and create a customized implementation plan for your business.